Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Thank you for visiting Instagami.com − your world for interactive and creative origami greeting cards for all occasions, and other origami paper art and stationery products.

The instagami.com website is owned and operated by Instagami Australia_Pty Ltd (ACN 630 205 506) incorporated in Australia (hereinafter "instagami.com").  If you continue to browse and use our website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern our relationship with you in relation to your use of this website.

By using this website, you acknowledge your acceptance of these terms and conditions of use.  For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to instagami.com and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

 

PRIVACY POLICY

To understand our practices, please review our Privacy Policy Statement set out on this website, which also governs your visit to Instagami.com.

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time.  Please check these terms regularly prior to using our website to ensure you are aware of any changes.   We will endeavour to highlight any significant or substantive changes to you where possible.   If you choose to use our website then, we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and instagami.com’s rights and obligations to each other.

 

LIMITATION OF LIABILITY

It is an essential pre-condition to your using our website that you agree and accept that instagami.com is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER LAWS

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), and similar consumer laws of various world regions, instagami.com's liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services, unless you are under the supervision of your parents.

 

DELIVERY OF GOODS

Our products may be delivered by Australia Post and/or other reputable parcel delivery companies. Deliveries are processed promptly upon receipt of full payment.  Delivery may take between 3 and 14 days, depending on the delivery option and shipping address world location.   Damaged or lost orders should be resolved with Australia Post or the delivery company directly and we are not responsible for goods that are damaged in transit or not received.  Replacement of damaged or lost items is made at the discretion of instagami.com.

 

RETURNS AND REFUNDS

instagami.com handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

RETURNS POLICY

It is an instagami.com's commitment to satisfy our customers beyong their expectations. Ensuring that our customers are absolutely delighted of paramount importance to our business.  If you are dissatisfied with the products you have received due to faulty workmanship or receiving an incorrect order, we will happily organise replacement goods, correct your order or refund you for the goods if you prefer.  If the products were not what you were expecting or you simply change your mind, you may return them to us for a refund, but must cover the cost of shipping them back to us.  In this case a refund will be given to you upon us receiving the products back in the same condition which they were sent. The products must be returned within 14 days of delivery to the shipping address.

MAKING A RETURN  -  ONLINE AND VENDING MACHINE PURCHASES


Please email us at instagami@instagami.com for arranging an exchange or refund.  We will ask you to write down the reason for your return and the date of your order and post the item back to: Instagami Australia Pty Ltd, PO Box 5, YORKEYS KNOB   QLD   4878   AUSTRALIA.

 

MAKING A RETURN  -  PURCHASES MADE AT STOCKIST STORES (e.g. Newsagency)


If a product is purchased from another store and not directly from instagami.com you are required to return the item back to the original place of purchase along with your proof of purchase. The store owner may at their discretion choose to replace or return the item in question subject to their internal returns policy.

LINKS TO OTHER WEBSITES

instagami.com may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between instagami.com and the owners of those websites. instagami.com takes no responsibility for any of the content found on the linked websites.

DISCLAIMER

To the fullest extent permitted by law, instagami.com absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. instagami.com gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of instagami.com to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it.  It is your responsibility to do so.

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YOUR PRIVACY 

At instagami.com, we are committed to protecting your privacy. We use the information we collect about you to improve the services that we provide to you. instagami.com respects the privacy and confidentiality of the information provided by you and adheres to the Privacy Principles of all countries. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. instagami.com’s secure server software encrypts all customer information before it is sent to us.  Furthermore, all of the customer data instagami.com collects is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

THIRD PARTIES

instagami.com does not and will not sell or deal in personal or customer information.  We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally.  In addition, we may use the information that you provide to improve its website and its services but not for any other use.

DISCLOSURE OF YO INFORMATION

instagami.com may be required, in certain circumstances, to disclose information in good faith and where instagami.com is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.
 

PATENT, TRADEMARK, COPYRIGHT AND OTHER INTELLECTUAL PROPERTY AND RESTRICTIONS OF USE

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, patents, designs, layouts, looks, appearances, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular, you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

instagami.com expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of instagami.com.  instagami.com expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party.  If you breach this term then instagami.com will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unauthorised and improper use.  In our sole discretion, instagami.com reserves the right to exclude and deny any person access to our website, services or information.

SUBMISSIONS BY ARTISTS AND DESIGNERS

Other than direct commissioning by instagami.com, artwork and design may be submitted initially by artists sending a sample of their work to arte@instagami.com.  An electronic copy of the "Artists' Artwork Agreement" will be provided to all artists for their review and execution before consideration by instagami.com of artists' artwork and design.

WHOLE AGREEMENT

These terms and conditions represent the whole agreement between you and instagami.com concerning your use and access to the instagami.com website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any Australian State or Territory, or of a given country.  All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory or country, then such a clause shall not apply in that State or Territory or country and shall be deemed never to have been included in these terms and conditions in that State or Territory or country. Such a clause if legal and enforceable in any other State or Territory or country shall continue to be fully enforceable and part of this agreement in those said States and Territories and countries. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

 

JURISDICTION

The access and use of this website and its materials, and the Terms shall be governed by the laws of Australia.   In the unlikelihood that there is an unresolved dispute between you and instagami.com that results in litigation, then you must submit to the jurisdiction of the courts of Queensland, Australia.